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Visitor Experience Volunteer

Visitor Experience Volunteer
National Trust - Fountains Abbey & Studley Royal
Description of the role:

This diverse and dynamic role helps visitors to get the most out of their day by engaging with the estate. Whether it’s helping point out creatures in a pond dipping session, walking around the estate and checking the ‘nature stations’, or setting up for events in the abbe and opening for afterhours bike rides, there’s something to suit your interests and availability. If you’re enthusiastic, like getting out and about, and get a kick out of inspiring others, this could be the role for you. 

Skills and qualities needed for the role:

We’re looking for volunteers who bring a smile and are full of energy, and love working with families, children and young people. You’re a flexible thinker, and your customer service is excellent. You’re happy to muck in with whatever needs to be done and work as part of a team. You’re also reasonably fit, able to lift and carry boxes and chairs.

Practical information:

A very flexible commitment pattern; you can choose to volunteer regularly or on an ad-hoc basis. Throughout the year including weekends, evenings, school holidays and bank holidays. Visitor Experience volunteers are expected to attend the following training: Two day Estate Induction, Service Promise training, Role specific training. Out-of-pocket travel costs between home and volunteering place will be paid up to a maximum of 40 miles, and other reasonable expenses agreed in advance.


Additional Information
DBS check needed: No
Driving licence needed: No
Car owner: No
Open to: Age 16+, Age 17+
The Estate Office
Fountains Abbey & Studley Royal
North Yorkshire
Last updated: 16.04.2018
Organisation Information

Fountains Abbey is owned by the National Trust. One of the most fascinating and historic sites in the whole of Europe. Cistercian Abbey, 18th century Water Garden, Elizabethan Hall and Deer Park. A World Heritage site. The range of voluntary work available is almost limitless and much of it takes place all year round.

Charity number: 205846