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Shop Volunteers

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Shop Volunteers
Saint Michael's Hospice
Description of the role:

Shop Volunteers needed: Our retail operation relies heavily upon volunteers and provides a vital part of the income of our hospice. Dedicated teams of volunteers in the shops undertake a variety of tasks; not only serving, but sorting, pricing goods and providing information to the public about the work of the hospice. The shops and volunteers are part of the public face of the hospice so must present an appropriate image. Key tasks: To volunteer as part of a morning or afternoon team that participates in all aspects of shop running including opening, closing and cashing up, under the supervision of the Retail Fundraiser (Shop Manager). Retail volunteers represent Saint Michael's in the communities we serve. Till Operating and processing Gift Aid documents To accurately carry out transactions using the shop till. To provide a welcoming atmosphere for customers visiting the shop. To ensure the shop is clean, tidy and otherwise well presented. To assist customers and provide good customer service. To receive donations in a courteous and grateful manner. Stock pricing and organising ' To evaluate stock items and price in accordance with shop pricing policy. ' To present these items for sale, steaming or cleaning where appropriate. ' To rotate unsold stock. ' To merchandise sale items and display them in an appealing manner. Stock Sorting ' To sort donated items and evaluate for sale. ' To safely dispose of unsalable donated items. ' To recognise items that may be of special value or interest for valuation, auction or eBay sale. ' To accept all donations in a polite and appreciative manner.

Skills and qualities needed for the role:

It is important to have a polite, cheerful and pleasant manner and be able to communicate well ' A sense of humour is important when volunteering in the shop, as is the ability to volunteer as part of a team undertaking whatever needs doing ' Volunteering in a shop can be hard volunteer at times and volunteers need to be physically able to carry out the role

Practical information:

Saint Michael's Hospice shops are located through Harrogate District at: - Bilton Saint Michael's Hospice Shop - Knrb 42 Church Avenue, 34 Market Street Harrogate, Knaresborough HG1 4HG HG5 8AG 01423 525585 01423 528508 Saint Michael's Hospice Shop - CBR 107 Cold Bath Road Harrogate HG2 0NU 01423 528508 Saint Michael's Hospice shop 17 Cold Bath Road Harrogate HG2 0NL 01423 705608 Saint Michael's Hospice Shop - Leeds Rd 85a Leeds Road Harrogate HG2 8BE 01423 873783 Saint Michael's Hospice Shop - Starbeck 38 High Street Starbeck HG2 7JE 01423 884111 Saint Michael's Hospice Shop - Ripon 6 North Street Ripon HG4 1JY 01765 608725 Saint Michael's Hospice Shop - Jennyfields Unit 4 Jennyfield Drive Harrogate HG3 2XQ 01423 522255


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Additional Information
DBS check needed: No
Driving licence needed: No
Car owner: No
Open to: Ages 18+
Address
Last updated: 16.04.2018
Organisation Information

Saint Michael's Hospice offers a range of specialist services to help local people living with terminal illness achieve the best possible quality of life. Services offered from the Hospice include: lymphoedema support, day therapy, inpatient care, support for families and carers, bereavement support. Patient services are delivered by a team of specialists, including consultants, dieticians, doctors, nurses, social workers, complementary therapists, chaplains, physiotherapist, psychologists, occupational therapists, social workers and support workers. This team works in partnership with other health and social care professionals involved with patients to ensure all care is personalised to meet a persons particular needs.

Charity number: 518905

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