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Office/Retail Assistant

Office/Retail Assistant
Essential Needs (Community Furniture Store of Harrogate & District)
Description of the role:

Serving customers in the store; Booking in collections and deliveries; Operating the till and computer system; Handling cash and card payments; Answering telephone and dealing with customer inquiries; Shop floor maintenance including creating in-store displays and some cleaning duties; Assisting customers to carry items to their car if appropriate.

Skills and qualities needed for the role:

Enthusiastic; Good communication skills; Good levels of basic literacy and numeracy; Computer literacy; An interest in providing excellent customer service; Ability to follow instructions when given; Willingness to learn.

Practical information:

We ask for a commitment of at least half a day a week (8.30 to 12.30 or 12.30 to 16.00) preferably on the same day for the purposes of planning the rota. We are very close to public transport links on Leeds Road. We provide an induction and training to complete all aspects of the job.


Additional Information
DBS check needed: No
Driving licence needed: No
Car owner: No
Open to: Age 17+
Is this role wheelchair accessible?: Yes
Back Gladstone Street
North Yorkshire
Last updated: 19.02.2019
Organisation Information

Essential Needs is a registered local charity that collects good quality furniture, electrical items and other household goods from generous donors and sells them on at nominal cost to those on low income or income based benefits. Many of our clients are excluded from traditional sources of furniture. By providing low cost furniture we help our clients to gain stability and comfort by helping then create a home in which to live. Essential Needs also offers volunteering opportunities for those interested in helping people within their local community. We have opportunities within retail and customer care and collecting and delivering furniture.

Charity number: 1108046