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Mediator Between Neighbours or Families in Dispute

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Mediator Between Neighbours or Families in Dispute
Arch Resolution
Description of the role:

Mediation is a process of communication that helps people settle differences quickly and confidentially. It doesn't try to prove right or wrong, but helps people work out what they want to change, and how they may help to improve things. Mediation supports people in communicating clearly and helps explore ways forward that feel right for everyone involved. Mediators are ordinary everyday people, with the ability to get on with those around them, and keep their heads in difficult situations. You will be fair-minded, a good listener, who won't judge, blame or take sides. You'll be part of a team who meet regularly for training, support and supervision, and you will normally volunteer in a pair at times that suit you. The Mediator training develops a range of communication skills including building empathy and rapport, paraphrasing, reflecting and summarising. We generally ask volunteers to commit to a year of service, but flexibility in the scheme allows mediators to plan the tasks to suit themselves, their co-mediators and the parties involved. Most mediators will volunteer during the week (day time and/or evening), but there will be occasional opportunties for people to volunteer at weekends. At the moment, we are looking for people who would like to become mediators. We offer training on an annual basis.

Skills and qualities needed for the role:

No formal qualifications required as full, recognised mediation training is given. However, this training is only offered a couple of times per year, so you may have to wait before you can get started. People who are trained mediators will be able to start after all the necessary paperwork has been completed. We need people who: - enjoy listening calmly and supportively - relate quickly and easily to others - enjoy volunteering in a small team - are reliable - are willing to undergo initial and ongoing training and monthly volunteer meetings.

Practical information:

Mediators may volunteer anywhere in the Harrogate District


Additional Information
DBS check needed: No
Driving licence needed: No
Car owner: No
Open to: Ages 18+
Regional Agricultural Centre
Great Yorkshire Show Ground
North Yorkshire
Last updated: 16.04.2018
Organisation Information

ARCH is a charity providing mediation and conflict resolution services in the Harrogate District and surrounding areas of Yorkshire. Our aim is to help resolve any form of conflict in the community, in families and in private and business matters. We do this by the use of mediation together with counselling, coaching and psychotherapy where this may be helpful. Our neighbour mediation service is free to all residents of the Harrogate District and in this we often deal with noise, harassment, lifestyle, parking, high hedges and boundary disputes.
ARCH also has considerable experience of helping young people and their families to resolve disputes and we can also help people to access family mediation in the event of separation, divorce and child issues. Our team of accredited commercial mediators provide workplace, employment, financial, education and professional negligence mediation amongst many others. We also can provide a wide range of offer a wide range of workshops and training regarding communication, management skills and mental health. Please do not hesitate to contact us if you have a conflict or problem. It is surprising how often we can help.

Charity number: 1158506

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