Donate Twitter Facebook

Benefits Specialist

Benefits Specialist
Organisation Recruiting: 
Citizens Advice Craven & Harrogate Districts
Closing Date: 
Monday, 21 January, 2019
Contract Type: 
Job Description: 

Some of our clients have complex benefits issues which require support and representation when engaging with tribunals and other statutory bodies. The issues in their cases are often due to errors or misunderstandings in the process, which itself is complex and often confusing. The Benefits Specialist role is able to advise, assist, support and where necessary provide representation (either written or in person) to hearings regarding the client’s benefits.

Context of role – Some of our client’s require assistance with complex issues regarding their benefits. This could include:

  • Reviewing applications and decisions made
  • Providing explanations to clients as to how best to challenge a decision that has been made and the process to follow
  • Producing documentation to support a client’s case at a hearing
  • Accompanying and supporting a client at a hearing

Funding: This role is funded in 2019 by the Access To Justice Foundation.

Pension: We operate the NEST Pension Scheme

Contract: Fixed Term Employment Contract for 1 year, which may be able to be extended, subject to funding

Application Closing Date: 12 noon on 21st January 2019

Interview Date: 25th January 2019 at our Harrogate Office (Audrey Burton House, Harrogate HG1 5LX)

Visit to download the job desciption and application form.  


Interview Date: 
Friday, 25 January, 2019
15 hours per week.
Based in either Harrogate, Ripon or Skipton offices, but will require travel between these offices and occasional travel to local courts/tribunals in Leeds, York and other areas.